|
kellyjo
|
February 22, 2016 at 3:48 pm
I recently purchased EE4 Everything Edition for a client and installed it. Before this, I had made sure that all plugins and WordPress were completely up to date to the latest versions.
I installed several EE4 plugins including: Core, Calendar, Ticketing, and Authorize.net (SIM).
I went to create a new event and I get this error:
Here is a screenshot of the page:
http://screencast.com/t/j1DY7zne7R
The error is:
No configuration section has been provided while attempting to save “_Config”. EE_Config – _verify_config_params – 466
I tried deactivating the plugins one at a time to see if there were any issues with the plugins. In fact, I deactivated ALL the plugins on the website so that only EE4 Core was the only plugin activated and I am still getting the same error.
Nothing else on the page actually loads, no access to admin, it just gets stuck showing that area. Since it looked like a “save” and “config” error, I assumed the plugin was having trouble writing to files, so I tried changing the read/write permissions for the folder to all write -777- which did not do a thing. The website is running on PHP 5.4 and everything is up to date.
Any ideas?
|
|
Josh
|
February 22, 2016 at 4:03 pm
It’s actually having trouble writing to the options table in the database. Can you try re-saving the Event Espresso > General Settings page?
|
|
kellyjo
|
February 22, 2016 at 5:25 pm
Hey Josh, thank you for your response. I went into the settings and tried to save again, but it did not do anything. The license key is in there and everything.
Here is the error log, with the absolute URL for the website removed, for obvious security reasons.
https://gist.github.com/lorenzocaum/eda3a6a588600323ac2901f92d9297d1
I tried giving the plugins folder write permissions, I tried giving all the folders within the plugin directory write permissions, and still encountering the same issue. I even tried deleting the EE core plugin, re-uploading, and re-installing, and still encountering the same issue.
|
|
Josh
|
February 22, 2016 at 6:07 pm
There’s another array of settings in Event Espresso > Events > the Templates tab, and there I’d suggest trying to change the Event Slug setting so something other than /events/ or any other page name on the site (so it’s a unique slug).
|
|
kellyjo
|
February 22, 2016 at 6:08 pm
Good news! And I never want to leave anyone with: “I solved it” without telling how it was done, as there will be future searches. And I may as well help you guys out in the future.
Apparently, the slug I had as “event” was preventing me from saving.
This link helped: https://eventespresso.com/topic/no-configuration-section-has-been-provided-while-attempting-to-save-_config-3/
“So I read on here that your support suggested changing the url/events/ slug to anything besides events, then flush our permalinks and try again…. After we changed it from events to event, we received the error No configuration section has been provided while attempting to save “_Config”.”
I changed it to “class” instead and that seemed to fix it.
So the slug cannot be “event” or else it will break.
|
|
kellyjo
|
February 22, 2016 at 6:12 pm
It looks like we both had been looking at it at the same time.. turned out it was a “slug” issue. Thanks Josh for your time, patience, and understanding!
|
