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Newly Created Events Will Not Add To Cart

Posted: March 14, 2017 at 7:20 pm

Viewing 3 reply threads


Brett Stallings

March 14, 2017 at 7:20 pm

Hi,

I am trying to add new events to my website. All previously created events work just fine adding to cart; however when I create any new event the add to cart feature does not work/keep them in cart.

Example of a new test event I created:
http://www.statscamp.org/summer-camp/pls-path-modeling-adanco-smartpls

Example of a working event:
https://www.statscamp.org/euro-camp/applied-latent-class-analysis

I am embedding the short code inside of the “TEXT” editor side of avada as not to have the fusion builder convert my short code to fusion code. I have tried the short code both inside and outside of fusion builder with the same result.

Example short code for my test event:
[ESPRESSO_TICKET_SELECTOR event_id=11803]

I did notice that my event number just hopped from the 8000 range to now be 5 digits, also my older events used ‘ marks before and after the event ID in the short code like so…[ESPRESSO_TICKET_SELECTOR event_id=’11803’] I have tried with and without these and still the same result. May not have anything to do with my problem, Just some changes I noticed. Please advise. Thanks!


Tony

  • Support Staff

March 15, 2017 at 5:17 am

Hi Brett,

The problem with the new event above is its loading over HTTP and not HTTPS, your ‘old’ events load over HTTPS so they work correctly. With the new event your ticket submissions are happening over HTTP and then the cart is loading over HTTPS (different session).

Are you using a plugin to selectively load certain pages over https?


Seth Shoultes

  • Support Staff

March 15, 2017 at 5:37 am

Hey Brett,

Do you have some type of caching enabled on your website? Sometimes we strange issues like that when the pages or cart contents are cached.


Josh

  • Support Staff

March 15, 2017 at 7:33 am

Your solution will be to force https for the entire website, and this guide will show you how:

https://eventespresso.com/wiki/espresso-sslhttps/

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