|
Trilink
|
February 5, 2015 at 3:24 pm
We have an upcoming event, which is sold out. However, i’m still able to go in and register. The numbers don’t look quite right. here’s a copy; http://take.ms/hwzg5
|
|
Trilink
|
February 5, 2015 at 3:26 pm
Re; above – the event does show in sold out status: http://take.ms/MaZZS
|
|
Tony
|
February 5, 2015 at 4:21 pm
Hi Trilink,
Can you tell me which version number of Event Espresso 4 are you using please?
|
|
Trilink
|
February 5, 2015 at 6:41 pm
4.6.2.p
|
|
Trilink
|
February 5, 2015 at 8:42 pm
Just updated to 4.6.4.p . Still see register button in view details window for event which shows status of sold out. here’s a link: https://trilink.pro/free-insurance-ce-trilink-restoration-oklahoma-city/ then click the view details on the first event. Thank you!
|
|
Dean
|
February 6, 2015 at 2:25 am
Hi,
I went to the Ethics, Fundamentals and more event (first one) and it is not showing as sold out.
Can you confirm this? If it is for you, please clear your browser cache.
|
|
Trilink
|
February 6, 2015 at 1:18 pm
I used a new incognito window on chrome, asked a support tech for a third party vendor (who’s never visited our site), and another coworker. We all see the sold out status. here’s the direct link to the event. Any assistance would be appreciated. https://trilink.pro/events/ethics-insurance-fundamentals-trilink-restoration/
Thx!
|
|
Lorenzo Orlando Caum
|
February 6, 2015 at 1:42 pm
Hi, I’m seeing the status banner in the corner. However, I can still register as there are some tickets available.
Could you login to the WP dashboard and go to the event editor for this event and then set the status to sold out?
Then please adjust the ticket quantity remaining so those remaining 6 tickets are no longer available for purchase.
Then save changes.
Let us know if that changes the ticket selector.
—
Lorenzo
|
|
Trilink
|
February 6, 2015 at 2:15 pm
Ok, that worked. When I first accessed, the sold the regs showed as 0. Then, when I returned, it said the sold was 52 of 58, but regs were 60. Appears to be working now, except a couple of users get domain not found on site key type error, after then try to register for any class. if any ideas, let me know. thx again for your help. i can open another support post if necess.
|
|
Trilink
|
February 6, 2015 at 2:25 pm
ps. the error code is: ERROR: Invalid domain for site key
|
|
Lorenzo Orlando Caum
|
February 6, 2015 at 2:33 pm
Hi, that is an error from Google’s ReCaptcha service:
ERROR: Invalid domain for site key
The domain that is in use needs to match the site key for ReCaptcha. You may have started developing the site on a testing site and that would cause the issue since the domain is now different.
Try registering for a new site key:
https://www.google.com/recaptcha/
Then update the reCaptcha information in the registration form settings within your WordPress dashboard.
—
Lorenzo
|
