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New State Named

Posted: January 19, 2016 at 9:22 am

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Vickie Sontag

January 19, 2016 at 9:22 am

I have this message:
“A new State named “Washington (WA)” was dynamically added from an Event Espresso form for the Country of “United States”.
To verify, edit, and/or delete this new State, please go to the Event Espresso – General Settings > Countries Tab and update the States / Provinces section.
Check “Yes” to have this new State added to dropdown select lists in forms.”
I have 2 WA – Washington listed. I am unable to delete one of them. Please advise.


Lorenzo Orlando Caum

  • Support Staff

January 19, 2016 at 2:23 pm

Hello Vickie,

Try removing the duplicate through Event Espresso –> General Settings –> Countries –> United States.

Then refresh the page and it should no longer appear.

If there is an existing registration with the new state in use, then you’ll need to change the state selection for the specific registration and then delete it again. That change can be made by editing the registration through the registration details screen.

You can get to that screen by going to Event Espresso –> Registrations. Then click on the registration. You’ll see the contact information for the registrant in the top right corner. Click to edit the contact information and then on the next screen, select the correct state and save changes.


Lorenzo

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