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New registrations ended in Trash

Posted: June 13, 2019 at 8:31 pm

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KLLASC

June 13, 2019 at 8:31 pm

Hi,
We have encountered a couple of times when admin creates a registration that upon refresh of the page, is found in trash. Grateful if you would advise what could be the causing this.

Thanks!


Tony

  • Support Staff

    •

June 14, 2019 at 3:28 am

Hi there,

As far as I am aware, there is no code in EE that will trash a registration, especially a registration that has contact info assigned to it (the ‘Attendee info’ step was completed).

Is the admin creating the registration through the admin or the front end?

Can you consistently reproduce this and if so, what steps are you taking to reproduce this?
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Updated by Tony 5 years, 5 months ago ago

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