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C9
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March 16, 2018 at 7:02 am
Hi
I tried this below method which Tony suggest in my earlier ticket, it is working.
But now when client receive a mail it says Event End Date after 2 year which is confusing client.
So my concern is that Apart form below solution do we have any other solution to achieve this.
Kindly looking for you reply.
Thanks
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Tony
Support Staff
January 12, 2018 at 7:25 am
Hi there,
EE doesn’t currently support dateless/ongiong events as you are requesting.
What you can do is set the dates far into the future and then use CSS to hide the event date on the page. You’ll likely need to create a custom message template and make sure no dates are output on that template, then assign that template to the event so the emails don’t show the date of the event either.
Would that work for you?
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Tony
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March 16, 2018 at 12:37 pm
Hi there,
EE doesn’t currently support ‘open ended’ events with no dates, so all events need a date, however…
It sounds like you have only done half of the solution I posted as you are still receiving the default email which will display the event end date.
Did you create a custom message template with no event date output and assign it to the event?
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C9
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March 20, 2018 at 1:24 am
Hi Tony,
Ohh yes you are right i miss this part to create a custom message template…
let me try this and i will update you.
Thanks Buddy, thanks for your valuable reply.
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C9
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March 20, 2018 at 3:08 am
Hi Tony
One more thing can you please tell me which message template is this ( http://prntscr.com/itodo0 )
Also can you please guide me for which message template do i need to create Custom one ?
Thanks
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Tony
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March 20, 2018 at 4:12 am
One more thing can you please tell me which message template is this ( http://prntscr.com/itodo0 )
That’s the ‘Registration Approved’ message type and is the ‘Registrant’ context, for more info on contexts see:
https://eventespresso.com/wiki/messages-system-working-with-message-contexts/
Also can you please guide me for which message template do i need to create Custom one ?
I’m not sure I follow this as it sounds like the same question above, but I’ll provide details on how you create the custom template just incase thats what you mean.
Go to Event Espresso -> Events -> {the event}
(You should now be editing the event that has the date set far in the future)
At the bottom of the editor is a ‘Notifications’ section, like this – http://take.ms/baE3G
(make sure you are on the ’email’ tab in that section to see the above)
Click on the ‘Create New custom’ button for the Registration Approved message.
A popup will show asking for a name, be sure to give it a name you will recognise – http://take.ms/VUTOs
EE will create a new template and set it on that event for you – http://take.ms/StGMK
Now edit the template using the above button and switch to the ‘Registrant’ context (see the link above).
In the ‘TICKET_LIST’ section remove this code and save the template – http://take.ms/qrTf0
Now test a registration and confirm no dates are shown in the email sent to the registrant.
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C9
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March 20, 2018 at 5:58 am
Hi Tony
I follow the proper steps, but still date’s are coming in mail. 🙁
Please check the below SS:
http://prntscr.com/itqxos
EE settings:
http://prntscr.com/itqy16
http://prntscr.com/itqyht
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Tony
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March 20, 2018 at 6:01 am
Are you sure you are editing the correct context?
When editing the template does it show:
Event Espresso – Editing Email Registration Approved Template (Registrant Recipient)
or
Event Espresso – Editing Email Registration Approved Template (Event Admin Recipient)
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Tony
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March 20, 2018 at 6:04 am
In fact, from the content here – https://prnt.sc/itqyht
You’re likely editing the Event Admin context, please see my above on how to work with message contexts:
https://eventespresso.com/topic/never-ending-event/#post-265380
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C9
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March 20, 2018 at 6:50 am
Hi Tony
Thank you so much, Now it is working fine. Thanks for your quick reply and solution.
We can close this now.
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