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Nease
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September 19, 2018 at 5:15 pm
Hi,
I’ve kind of seen this addressed in a few different posts, but I couldn’t find a clear answer to my issue.
We have an event that allows attendees to purchase an entire table at the event which equals eight total tickets at a discounted price. I have it set up to collect information for each of the eight attendees including the registrant’s name. This all seems to work fine except when the “Use Attendee #1’s information for ALL attendees” box has been checked. This becomes a problem since we sometimes need to go into the dashboard and edit the names of the attendees at that table (so they are not all the same person). When I go in and try to edit the contact information for one, it changes it on all eight. I need the ability to go in and edit each one of these reservations so that we can keep our rosters up to date.
I have one custom question in the form asking for their Organization Name, and that is editable, but I cannot find how to edit the rest (Name, email etc.)
I need help knowing how to do this.
You can see the live registration here: https://cosipa.org/events/10-11-18-north-host-a-table/
Thanks in advance for your help.
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Nease
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September 19, 2018 at 5:24 pm
My current version of EE: Event Espresso – 4.9.67.p
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Josh
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September 19, 2018 at 7:55 pm
Hi,
Usually if it’s a multiple ticket purchase, all of the registrations except for the first one will have a “Create Contact” button, which looks like this:
https://slack-files.com/T02SY781D-FCGHDCHTQ-50380f8499
That said, it might be best to remove the Use Attendee #1’s information for ALL attendees” box if that’s causing more problems than solutions. You can remove that box by placing a blank file in your WordPress theme, and name that file copy_attendee_info.template.php.
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Nease
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September 20, 2018 at 3:31 pm
Thank you, Josh! This is very helpful and solved my issue.
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