|
rhbowman
|
May 10, 2017 at 9:13 am
I have purchased the Printable Tickets addon for EE 4 and I need some advice on how I can get the tickets to be printable even if the registrant purchases tickets using EFT. My client needs the tickets to printable for all registrations not just when they pay via credit card through the payment gateway. Does not appear to print a ticket on the EFT registrations.
For example if a registstrant books for an event and then later on pays for the event using a bank transfer.
Steve
|
|
Josh
|
May 10, 2017 at 11:02 am
Hi Steve,
May I ask are you sending any notification emails to the attendees when they finalize the registration after they select the EFT payment option? For example is is the Registration Pending Payment email set to get sent out to them?
|
|
rhbowman
|
May 10, 2017 at 10:32 pm
Well they have set this up strangely and I am picking up the pieces at this stage. The only payment options setup are Invoice and Credit card. The credit card setup is fine and the attendess gets the printable ticket. However when an attendeee selects to be invoiced, my client has to go in after the payment has been made offline once the attendee tells my lient they have paid the invoice and approve the registration.
At the moment only people who have paid online using the credit card payment gateway gets the printable tickets. Is there a way that once my client manaually approves a payment the attendee will be emailed a notification that the registration was successful and the printable tickets are avalable to them?
Lastly my client has just asked me, can they setup free printable tickets for their sponsors, freebies etc?
Thankyou so much for your help
Steve
|
|
Tony
|
May 11, 2017 at 3:16 am
Hi Steve,
Is there a way that once my client manaually approves a payment the attendee will be emailed a notification that the registration was successful and the printable tickets are avalable to them?
There’s 2 options available to you for this.
The admin can manually trigger the ticket notice after approving the registration, you do this within the ‘Actions’ column of the registration list as it is not triggered automatically. (http://take.ms/z4ctd)
Or you can include the ticket link within the ‘Registration Approved’ message template so that all registrants receive their ticket links when the registration is approved. You’ll likely want to disable the ticket notice email if you do this otherwise users will receive the link in both emails.
To do that you can go to:
Event Espresso -> Messages -> Default message templates -> Registration Approved -> Registrant.
Add the [RECIPIENT_TICKET_URL] to the section you want to include THAT recipient’s ticket link to appear, or you can use [TXN_TICKETS_APPROVED_URL] to show all of the tickets assigned to the transactions (all recipients will see all of the tickets selected during their registration)
Then disable the ticket notice within Messages settings tab (drag the ticket notice to the inactive section to disable it)
|
|
rhbowman
|
May 11, 2017 at 8:58 am
Thanks Tony for the advice. I just tried adding the [RECIPIENT_TICKET_URL] shortcode to the Registration Approved template but when i preview or do a Test email it appears like this “http://bowmanrichards.com?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=ticketing&context=registrant&token=1-daafpapasdlfakasdfpqasdfasdf&GRP_ID=19&id=0” Any ideas.
Also do you have any advice how we can setup free printable tickets for an event?
Steve
|
|
Tony
|
May 11, 2017 at 9:35 am
That’s the URL for the tickets and is the correct output for that shortcode.
Its not clear on what your asking ideas on, but I’m assuming you want a like such as Click here to print tickets
If so you’ll need to switch to text mode on the editor and use something like:
<a href="[RECIPIENT_TICKET_URL]">Click here to print tickets</a>
To build out your own link.
Also do you have any advice how we can setup free printable tickets for an event?
Are these to hand out as physical printed tickets or for use to register on?
|
