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Need help with emails

Posted: January 29, 2015 at 1:42 pm

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Alex Juchniewicz

January 29, 2015 at 1:42 pm

My clients want the following functionality and need some help with how to make it happen.

1. When someone registers either through PayPal or via Check, they want a notification email to me sent to an email address with the following:

Registration Details

– Name
– Address
– email
– phone
– what type of ticket they purchased
– the payment method used

Now, these need to be for incomplete and complete registrations, both. How can I set this up?

Thanks for your help in advance!


Lorenzo Orlando Caum

  • Support Staff

January 30, 2015 at 1:53 pm

Hi Alex,

You can set that up by using the event admin recipient for the Payment Received message type and the Registration Pending Payment message type.

Payment received will handle notifications from PayPal since that payment happens during registration checkout. Registration Pending Payment will handle the notifications for check or any other offline payment methods.

Go to WP-admin –> Event Espresso –> Messages. Then locate the Registration Pending Payment type and click on the event admin recipient.

Now you’ll need to edit the email to add the additional information.

In the main content area add this message:

Payment method: [PAYMENT_GATEWAY]

Then go to the attendee list area and add these shortcodes:

[ATTENDEE_EMAIL]

[ADDRESS]
[ADDRESS2]
[CITY], [ADDRESS_STATE], [ZIP_PC] [COUNTRY]

It should look like this: http://cl.ly/image/0Q3u2W472c0H

Then save changes to the message type by clicking on the save button.

Now launch a new browser tab and go to WP-admin –> Event Espresso –> Messages. Then locate the Registration Pending Payment type and click on the event admin recipient.

In the TO field, add this shortcode and save changes:

[EVENT_AUTHOR_FORMATTED_EMAIL]

Now you’ll need to edit the email to add the additional information.

Go back to the other tab for registration pending payment and locate the main content area and click on the text tab in the right corner. Now copy all of the html in that area.

Switch back to the other browser tab for payment received and toggle the text view for the main content area. Then erase all of the existing html and paste the new html in there.

Go back to the other tab for registration pending payment and locate the event list area. Copy the html and then switch to the payment received tab and locate the event list area. Erase the existing content and paste in the new code.

Repeat the copy and paste steps above for Attendee List, Ticket List, Datetime List, and Question List.

Then save changes to the Payment received template.

The last step is to update the messaging in the main content area. It should say that the registrant has paid. That is, change this messaging in the payment received area to messaging that shows that a payment was received instead of it being pending:

http://cl.ly/image/2K1U280y3N1a

Then save changes to that message type.


Lorenzo

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