|
happyclouds14
|
August 21, 2023 at 7:36 am
I’m having a heck of a time getting this plugin to work. There were issues with the 5.09 version getting it to work. Now, I can’t get two more things to work.
-Registration form: I have made multiple fields required, but only First Name, Last Name, and Email are showing. What gives?
-CyberSource: I keep getting an error message: You are not authorized to view this page. The transaction has not been processed.
If the problem persists please report your problem and quote the following Error Reference Number:
E-CA2060105E234C35BC0B99B2766C536B
HELP! I need to get this registration going please!
|
|
Garth
|
August 21, 2023 at 9:42 am
It sounds like you’ve not completed the steps to assign a new question to an event. To do that:
– Create the new questions
– Assign the new question to a new or existing Question Group
– Make sure the question group is assigned to the event
https://eventespresso.com/wiki/questions/#40_
With respect to CyberSource. What does that error mean; do they have more helpful information?
|
