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need help connecting to Stripe

Posted: October 10, 2022 at 12:37 pm

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jdobrow

October 10, 2022 at 12:37 pm

I purchased a support license for Stripe and have looked at the documentation for how to connect Stripe to EE4. It says to navigate to https://eventespresso.com/section/payment-methods/ and then scroll down the page and click on the “Connect to Stripe” button. But I do not see any such button. Indeed, on that page there are 10 payment methods listed and none of them is Stripe. I need to fix this ASAP. Please assist.


Tony

  • Support Staff

October 11, 2022 at 2:45 am

Hi there,

Have you install the Stripe payment method add-on?

On your site go to Dashboard -> Plugins. Search for ‘Event Espresso – Stripe Gateway’ on that page, if its not listed like this:

https://monosnap.com/file/K5oR866uKvlwdANipTusYhRFhkNJ1L

Then you need to install the add-on for it.

On your account page click to download Stripe from your downloads section.

That will download a .zip file, save that on your system, somewhere you can easily access it shortly.

Then back on your site go to Dashboard -> Plugins -> Add new -> Upload plugin (button at the top).

Select the .zip file you just download, upload and activate it.

Now you have the Stripe payment method activated on the site it should show in Event Espresso -> Payment methods.

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