Support

Home Forums Community Forum Need Clarification of the version purchased

Need Clarification of the version purchased

Posted: October 20, 2013 at 7:48 pm

Viewing 3 reply threads


Oswald Jayatunge

October 20, 2013 at 7:48 pm

I Just purchased the Personal License. When I log in to the account the available download is event-espresso-free.zip. And also, at the end of the license key it says “_FREE”. Am I missing something here? Where is the correct download that I paid for?
I am little confused. Please help
Oswald


Dean

October 21, 2013 at 2:39 am

Hi Oswald,

I am sorry about any trouble here, not sure what has happened.

The sales team is currently offline, so can you email them a copy of the purchase receipt and they can look into what has happened for you.

sales at eventespresso dot com


Oswald Jayatunge

October 21, 2013 at 6:42 am

Hi Dean,
I have already done that yeasterday, too. No reply so far. Can you please expidite this issue?
Thanks.
Oswald


Oswald Jayatunge

October 21, 2013 at 7:51 am

Garth Koyle replied to my emails and the issue is now resolved. Now my account is correctly associates with the Personal License.
Thanks.

Viewing 3 reply threads

The support post ‘Need Clarification of the version purchased’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso