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eosw
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July 15, 2022 at 8:45 am
We have a UK customers tried to register for an event. We had someone from the Netherlands unable to register without assistance from us because she does not have a state. It use to be a link that allows them to add in when needed. its not available. Can someone assist me with another option for our uk residents without a state. Can we add non-applicable or other? please contact me at jporter@eosworldwide.com
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Tony
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July 20, 2022 at 4:42 am
Hi there,
Can you link me to the event so I can take a look?
It use to be a link that allows them to add in when needed. its not available.
This should still be available, but I’ll need to take a look at the event.
Can someone assist me with another option for our uk residents without a state.
I’m from the UK, whilst we don’t have states we do have counties and thats what EE will use if they select the UK as country.
Can we add non-applicable or other?
Hmmm, not currently, well technically you can but it would need to be added to every country’s states for it to show everywhere.
You could change the state field so it is not a required question, would that work for you?
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