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Need advice on registration questions.

Posted: October 22, 2016 at 4:48 pm

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Michel Hurrell

October 22, 2016 at 4:48 pm

I am running a camp that a parent is registering their kids for. Is there a way to set up the billing information to be for the parent in the questions and then the pertinent information for each attending kid. In the email that gets sent out I want it to work out that each kid is shown on it. I also want to the makes sense for the check in process.

Something like this:

Parents:
name
address

Kid 1
name
age
etc.

Kid 2
name
age
etc.

Does that make senese


Tony

  • Support Staff

October 25, 2016 at 5:18 am

Hi Michel,

Its possible to do most of what your have requested, but it will take a little setting up as it is different from how EE works by default.

Is there a way to set up the billing information to be for the parent in the questions

To do this you need to create custom questions for the parent information within a new custom question group and assign that group to the Primary Registrant within the event(s).

You collect the parents first name, last name, email (and address) using custom questions and then setup the messages system to send the emails to the address you collected within those custom questions.

Then you tell EE to collect the ‘Personal Information’ question group for all registrants so that the registrations are all assigned to the child and you can view this in the check-in info.

One problem with this is EE requires an Email address for ALL registrations to work this way, so the child questions would all require email I can provide details on how to set this up, but will that work?

Something to note that for this to work the way you are requesting the registrations would all be in the CHILDS name, the parents info would be custom registration data assigned to the primary registrant within a group.


Michel Hurrell

October 27, 2016 at 10:01 am

I am tracking everything your saying, but the billing system. Doesn’t the billing pull information from the primary registrants name? So if I have my child, Bill (I am making it up). Wouldn’t Bills name be on the billing for everything.


Tony

  • Support Staff

October 27, 2016 at 10:15 am

Doesn’t the billing pull information from the primary registrants name?

Yes that’s a good point, it does, but you can swap out the shortcodes used within those sections to pull the Parents info.

EE considers the Primary Registrant to be the person handling the payments by default, but as mentioned you can change that, it will just take some setting up.

So for example the Payment emails, the ‘To’ field can be set to send the emails to the [PRIMARY_REGISTRANT_ANSWER_*Parents Email] shortcode (assuming the parents email is collected within a custom question called ‘Parents Email’), which will parse to the email address entered in that custom question.

The Invoice template can have the Primary Registrants details swapped out to use the [PRIMARY_REGISTRANT_ANSWER_*] shortcodes for the relevant details too.

Is there a specific section you are thinking of that I’m missing with the above?


Michel Hurrell

November 4, 2016 at 8:10 am

Honestly thanks for the help, I will be looking into this next week some time to set this up properly.

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