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Names of Events (admin view) have disappeared

Posted: February 13, 2017 at 12:35 pm

Viewing 9 reply threads


5thandThomas

February 13, 2017 at 12:35 pm

For some reason all of the names of my events on the admin side have disappeared. Running EE 4.9.30. Tried to deactivate all plugins, but problem still remains. Any ideas?


Tony

  • Support Staff

February 13, 2017 at 1:12 pm

Hi there,

Do you mean within Event Espresso -> Events?

Does it show a blank line for event name or does the event name column not show at all?

On the front end do all of your events still show the correct event title?


5thandThomas

February 13, 2017 at 1:18 pm

Correct. Event Espresso -> Events

Column is gone and it is not an option to view when selecting Screen Options at the top. Yes, event titles show correctly on the front end.


Lorenzo Orlando Caum

  • Support Staff

February 13, 2017 at 1:28 pm

Hello,

I haven’t seen this before so I have a couple follow up questions to try to get more information so we can share feedback.

1) You mentioned that the names on the front-end are okay which is good.

Are you noticing any strange behavior or errors in any other admin pages for Event Espresso? For example, how do the venue and registration overview pages look?

2) Have there been any recent changes? For example, did you recently upgrade to Event Espresso 4.9.30 and then the problem started?


Lorenzo


5thandThomas

February 13, 2017 at 1:32 pm

No, nothing out of the ordinary. I guess we noticed it about two weeks ago and just thought you guys changed the format, but it make finding events kind of difficult on the admin side.

here’s the public side for one event:
http://www.fifthandthomas.com/events/americanaquarium/


Tony

  • Support Staff

February 13, 2017 at 2:31 pm

No, we have not change the format for that output so the event name should still be there.

Have you modified event espresso at all? Any custom functions hooking in anywhere?

If you enable WP_DEBUG and view the Event Espresso -> Events page do you see any errors?


5thandThomas

February 13, 2017 at 3:05 pm

No modifications, that I am aware of. Ran WP_DEBUG and no errors.


Josh

  • Support Staff

February 13, 2017 at 4:48 pm

Do you know if there is any custom CSS being loaded for the WordPress admin pages?


5thandThomas

February 14, 2017 at 2:17 pm

Just font replacement:
@font-face {
font-family: ‘CaviarDreams’;
src: url(‘/wp-content/uploads/fonts/Caviar_Dreams_Bold.ttf’);
src: url(‘/wp-content/uploads/fonts/CaviarDreams.ttf’) format(‘truetype’),
url(‘/wp-content/uploads/fonts/CaviarDreams_BoldItalic.ttf’) format(‘truetype’),
url(‘/wp-content/uploads/fonts/CaviarDreams_Italic.ttf’) format(‘truetype’);
}

h4 {
font-family: ‘CaviarDreams’ !important;
}

h6 {
font-family: ‘CaviarDreams’ !important;
}


Josh

  • Support Staff

February 14, 2017 at 2:46 pm

OK if you view the source of the page do you see the event names there?

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