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pathwise
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August 21, 2023 at 7:42 am
Hello,
https://snipboard.io/7rhDeC.jpg
I first experienced this issue on our dev site. Thinking it might be due to some new code added, I did a test transaction on our live site and the same issue occurred.
What is happening is when I go to the checkout while logged in. I am logged in as Anna Jardine anna@nrtraininggroup.com… the name of Attendee1 of that transaction becomes the new name in my logged in account, even if it’s a different email in the transaction. I used eventespressotest@ee.com for Attendee 1…
And ideas on what is going on here?
Thank you.
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pathwise
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August 21, 2023 at 7:50 am
I see now it did not create a separate user account for attendee 1 either for eventespressotest@ee.com. For some reason, it linked attendee 1 to the logged in account.
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pathwise
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August 21, 2023 at 7:57 am
Another observation, this only occurs once I hit the ‘finalize payment’ button in the checkout. As soon as this button is pushed, my name in my logged in account is changed to whatever I put in Attendee 1.
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Tony
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August 21, 2023 at 9:18 am
Hi there,
The WP User Integration add-on was designed to be used to track your own registrations made when logged in, it sounds like you are using it for a logged-in user to create registrations for others.
Before digging into the points you’ve raised, how are you expecting your registrations to work currently?
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pathwise
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August 21, 2023 at 10:51 am
Oh! Interesting. I see the WP User Integration plugin now and I was unaware of this extension.
I am looking over the settings for it now.
We do have ‘auto create users with registrations’ set to yes on each individual event but I see in the main settings it is no.
To answer your question though, I want Attendee 1 to be it’s own user and not the current logged in user.
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Garth
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August 24, 2023 at 1:19 pm
We do have ‘auto create users with registrations’ set to yes on each individual event but I see in the main settings it is no.
The general setting should apply as the default for all events, while the individual setting in each event should override the default.
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pathwise
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August 25, 2023 at 8:30 am
Thanks for all of this information. I think it is fine the way it is for now. At least I know about this additional plugin and it’s function for the future.
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