Support

Home Forums Community Forum My site crashed…

My site crashed…

Posted: August 22, 2013 at 3:10 am

Viewing 2 reply threads


Renoir Nusse

August 22, 2013 at 3:10 am

I installed the lite version and my site showed this message:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 491520 bytes) in /home/kwon/public_html/dev/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/admin/manage-images.php on line 499
How can I disable nextgen without access?

  • This topic was modified 11 years, 3 months ago by Dean.
  • This topic was modified 11 years, 3 months ago by Dean. Reason: moved from translations
  • This topic was modified 11 years, 3 months ago by Dean.


Dean

August 22, 2013 at 3:53 am

Hi,

So you installed the Lite version of Event Espresso? If so I would suggest trying to increase the memory allocation, see this article – http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

You will need FTP or control panel access to your site to do this.


Josh

  • Support Staff

August 22, 2013 at 8:05 am

Also, with FTP access you can force Nextgen to be disabled by renaming the plugin folder.

http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Viewing 2 reply threads

The support post ‘My site crashed…’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso