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Multiple User Personal Information fields

Posted: February 23, 2018 at 4:03 am

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C9

February 23, 2018 at 4:03 am

Hello,

I am facing a problem with multiple event on checkout page, if there are two or more event in my cart then it shows multiple Personal Information fields.
Although i am already logged in to the system.

And i am also using Event Espresso – MER – Multi Event Registration (EE 4.7.0+)
Please check the screenshot here:
https://www.diigo.com/file/image/baqbqadszeebaccrrrzddcsaers/Registration+Checkout+-+Studio+Pilates.jpg

Please help me to resolve this.


Tony

  • Support Staff

February 23, 2018 at 4:15 am

Hi there,

That is happening because you are have question groups selected for ‘Additional Registrants’.

If you edit the events and check these sections – http://take.ms/1CBvc

Do you have question groups checked for the bottom section shown in the screenshot for those events?


C9

February 26, 2018 at 3:40 am

Hi Tony,
Thanks for the reply, let me check and i will get back to you.

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