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dmc
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February 18, 2019 at 4:49 pm
my tickets are for events at a convention, a person selects which ticket events to purchase – say 3 events at the convention for that person
then at the registration step – there are requests for 3 attendees – but in fact there is only 1 attendee purchasing 3 different event tickets – which is very confusing to the purchaser
the registration form does have questions – but they are only needed for the attendee and not for each event
so if there are 10 events – there are 10 attendee information fields displayed and this is much too long
i would like to have registration information requested for only 1 person regardless of the number of events they select to attend and purchase
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Josh
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February 18, 2019 at 6:29 pm
Hi,
It sounds like what you would like to do is go in to edit an event, scroll down to the “Questions for Additional Registrants” box, and uncheck all the boxes next to question groups. Then save and repeat for other events.
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dmc
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February 19, 2019 at 10:20 am
Hi Josh,
yes of course – for some reason i couldn’t find that screen
thanks for the guidance
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