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Multiple ticket types questions

Posted: April 22, 2013 at 6:12 pm

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Zachary

April 22, 2013 at 6:12 pm

Hi,

Sorry to ask about something it seems has already been hashed out in these forums, but after reading many previous topics, I still don’t understand how to set up my event with multiple ticket types and price options.

I understood that I need to pay for MER to do this, so I purchased that, but I can’t see anything really different or any new options.

I only have one event and want 3 ticket options with different prices available in one registration process for the event.  I already created the three ticket prices in the event, but I only get the drop-down where people can choose only one type at a time (see my reg page here: https://northstarschool.org/event-registration/?ee=1).

I tried the process documented on this page (https://eventespresso.com/wiki/multiple-events-registration-use-add-to-cart-link-instead-of-default-registration-form/), but then my registration page had no links to register (or add to cart) at all.

Ideally, if I can get this working, I would like to be able to use a url/link in other places on my site that goes directly to a “cart” view for my event like this (https://www.evernote.com/shard/s4/sh/309415e8-9c8f-439e-a0a6-47cc5d73eb57/52dca888ddfec379ff2cfe3771f44d82).

Anyone have any suggestions or directions for me? 🙂

WP 3.5.1
EE 3.1.31.1
New install
https://northstarschool.org/event-registration/?ee=1


Josh

  • Support Staff

April 22, 2013 at 6:16 pm

Hi Zachary,

It looks like you need to put the [ESPRESSO_CART_LINK] shortcode within the event description or any other page on your site. Please see these guides for more info:

https://eventespresso.com/wiki/shortcodes-template-variables/

https://eventespresso.com/wiki/multiple-events-registration-use-add-to-cart-link-instead-of-default-registration-form/

The [ESPRESSO_CART_LINK] shortcode will put an add to cart link on a page similar to the one here:

https://northstarschool.org/event-registration/


Zachary

April 22, 2013 at 7:36 pm

OK. I had gone through some of those already, but didn’t quite understand them.  But I think I got it now.

I have a Custom Register Button (image) on this page: http://northstarschool.org/news-events/springdinner2013/

and it seems to be directing exactly as I’d like.  This is great!  Thank you.

Here are the remaining questions:

The totals on the cart remain at 0.00 even when I’ve added priced tickets.
After I have clicked the register button on the page, when I go back to that page the button no longer shows, only a “View Cart” text link.  Can I keep it as the same button or similarly customize the View Cart link?
Can I remove the mention of a ticket maximum in the cart?  I’d like that they can buy as many as they want.

Thanks so much for your superb help!

 


Zachary

April 22, 2013 at 7:39 pm

Sorry those “remaining questions” did not come out very cleanly… Here they are again.

1. The totals on the cart remain at 0.00 even when I’ve added priced tickets.2. After I have clicked the register button on the page, when I go back to that page the button no longer shows, only a “View Cart” text link.  Can I keep it as the same button or similarly customize the View Cart link?3. Can I remove the mention of a ticket maximum in the cart?  I’d like that they can buy as many as they want.

Thanks


Zachary

April 23, 2013 at 11:30 am

Thanks so much for your help.  It is working how I imagined it now.

I have one more minor follow-up issue:

– The totals on the cart remain at $0.00 even when I’ve added priced tickets and clicked “refresh totals.”

You can test it by clicking the grey “register” button on this page: http://northstarschool.org/news-events/springdinner2013/

Any ideas what might be causing that?


Josh

  • Support Staff

April 23, 2013 at 3:13 pm

Hi Zachary,

This error appears to be related to the issue you’re seeing:

The page at https://northstarschool.org/event-registration/?regevent_action=show_shopping_cart displayed insecure content from http://northstarschool.org/wp-admin/admin-ajax.php.

What should happen is the admin-ajax.php load securely as well. I’m not sure why it wouldn’t in this case. We’ve seen it before where this would happen on WPEngine because they handle the https redirect and advise not to use the WordPress https plugin.

Can you try temporarily setting the event-registration page to not use https to see if that makes a difference?


Zachary

April 23, 2013 at 3:23 pm

I unchecked the HTTPS “Secure Post” box for the Event Registration page, and it works now.  It properly shows the dollar totals.  But, of course, now the entire registration/payment process is not secure.

Is there any way for me to set these pages up securely, at least my payment page?


Josh

  • Support Staff

April 23, 2013 at 5:14 pm

Hi Zachary,

I did some checking and it looks like it may be a recent change in the WP HTTPS plugin. For now you could use version 3.3.0 of WordPress HTTPS which will work fine. You can download a copy of 3.3.0 here:

http://wordpress.org/extend/plugins/wordpress-https/developers/


Josh

  • Support Staff

April 23, 2013 at 5:24 pm

I did some further checking and you can use the current version of WordPress https if you set it to “Force SSL Administration”. This seems to make it so the admin-ajax loads as https on the front end of the site like it should on the cart page when everything else is secure.


Josh

  • Support Staff

April 23, 2013 at 5:24 pm

I did some further checking and you can use the current version of WordPress https if you set it to “Force SSL Administration”. This seems to make it so the admin-ajax loads as https on the front end of the site like it should on the cart page when everything else is secure.


Zachary

April 23, 2013 at 6:00 pm

I did that just now with the current version and now my whole site is in https, and when I click my custom button that usually takes me to the cart I get this message:

“It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.”


Josh

  • Support Staff

April 23, 2013 at 6:30 pm

The Force SSL admin option should only make the admin pages https. There is another option in WordPress HTTPS that lets you make it so only the pages you specify are https. That option should also be checked.


Zachary

April 23, 2013 at 6:50 pm

OK.  I have that set now.  But I am still getting the same message instead of it going to the cart.  See here:

https://www.evernote.com/shard/s150/sh/6d3f6fae-cfd1-4d55-96fd-64f0841c8947/0aa98cec437914727346ab3683afb4dc


Josh

  • Support Staff

April 23, 2013 at 7:07 pm

You might try making this page:

http://northstarschool.org/news-events/springdinner2013/

load as https too.


Zachary

April 23, 2013 at 7:47 pm

Yes.  That worked!

Thank you so much Josh.  You are really good!! 🙂

Is there a place where I can go to give positive feedback?  I am simply amazed at how good the EE tech support has been for me.

Kudos to you and the whole team!

 

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