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Multiple Ticket Purchasing + Promo Codes not working

Posted: January 23, 2017 at 11:18 am

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gwinnettehc

January 23, 2017 at 11:18 am

Trying to allow users to purchase multiple tickets for a specific event and allow them to use discount codes, but the discount codes are not working.

Link:
https://gwinnettehc.org/event-registration-2/?ee=1675

The code I used on the event page is:
[ESPRESSO_CART_LINK anchor=”Register for this Event” direct_to_cart=1 moving_to_cart=”Redirecting to cart…”]

The setting for the event is:
– Allow Promo Codes?
– Global and Specific Codes

Promo code setting:
– Amount 100.00
– Percentage – No
– Global? – Yes

When I try to purchase and enter the promo code: EHCBRIDE2017 it doesn’t discount

Are these two settings (multiple ticket purchasing/promo codes) not compatible? If so, can you point me in the right direction?

Thanks in advance!


Josh

  • Support Staff

January 23, 2017 at 4:11 pm

Hi there,

Normally those two settings are compatible, and I’m not sure why the code isn’t being accepted there. That said, if it were accepted there, EE3 would actually discount $100 per ticket. So the way forward would be to migrate to Event Espresso 4 and use the promotions add-on. The Promotions add-on will only discount $100 on the order for that event, instead of $100 per ticket.

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