Multiple Registrations with Paypal not activated, although payment is received

Posted: May 25, 2016 at 7:56 am

Viewing 1 reply thread

EE4 Everything License

May 25, 2016 at 7:56 am

Hi, I have a big issue. I am Using EE3 for an event and it is working great. However, when somebody tries to buy multiple tickets and pays with paypal, I get the payment, but in the EE3 system the transaction is marked with the red excalamation point and status “not completed”.

What could be the problem and how can I fix it asap?

Josh

Support Staff

May 25, 2016 at 9:18 am

You can follow this troubleshooting guide for PayPal:

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/#troubleshooting

Along with that, if you have the WP SpamShield plugin, you’ll need to set its option for “Disable anti-spam for miscellaneous forms.” to Yes.

Viewing 1 reply thread

The support post ‘Multiple Registrations with Paypal not activated, although payment is received’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.



Event Espresso Premium
Attendee Mover Add-on
Automated Event Notifications Add-on
Events Calendar Add-on
MailChimp Integration
Multiple Event Registration Add-on
Printable Tickets Add-on
Wait List Manager Add-on
WordPress User Integration

Support

Multiple Registrations with Paypal not activated, although payment is received

Topic Tags

Notifications