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Linda
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February 12, 2015 at 6:00 pm
Wordpress: 4.1
Event Espresso: 4.6.6.p
Registration page: http://childwitness.com/pancake-luncheon-2015/
Using Mandril for email
Hello,
I had a question about the number of registrants for an event. I am seeing three different numbers, but I am unsure of which one is accurate.
On the events page (/wp-admin/admin.php?page=espresso_events), the number of attendees is shown as being 335 for the event [screenshot-1].
The registrations page (/wp-admin/admin.php?page=espresso_registrations), the number of attendees is shown as 381 for the event with 39 incomplete registrations [screenshot-2].
The Event Espresso CSV report that can be downloaded shows 327 attendees [screenshot-3].
So how many people should we be expecting at the event? The venue can accommodate a maximum of 400 people, and I want to close registration before then.
Any help would be very much appreciated.
Thanks,
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Tony
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February 13, 2015 at 2:30 pm
Hi Linda,
Can you tell me what the default registration status is for the event?
You can find this if you edit the event and look within the ‘Event Registration Options’ – http://take.ms/PZ86r
‘Approved’ registrations are the registrations that apply to the attendee limits, so the correct value should be the one shown in this screenshot – [screenshot-1]
However, the reason I’m asking the above is because of the last 2 visible registrations in this screenshot – [screenshot-2]
The registration is approve yet the transaction is incomplete, so I’m wondering if this has been done manually or if the event is set to have a default reg status of Approved.
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