Support

May 12, 2020 at 4:13 am

Hi there,

Are you using EE3 or EE4?

Is there a difference between members and non-members when they register? For example, do members log into the site at all?

1. How do i get multiple events into the same cart with different promotion coupons in the same cart –

Promotions apply at the event level, so you would need a promotion that applied to Event A and another promotion that applies to Event B if you wanted to use the promotions add-on.

You can apply more than one promotion to the cart as long none of the promotions you are applying are set to be ‘exclusive’ (exclusive promotions can not be mixed with any other promotions)

For example: https://monosnap.com/file/IE4t0xGrQABDxmSYSUBFHd5Pjw66Su

That’s tickets from Event A using PROMOA and tickets from Event B using PROMOB in the same cart.

2. Coded coupons don’t show the codes – and non coded coupons auto apply when there should be a choice…

Promotion codes were designed to allow users with a promotion code to submit that code for a discount, showing the promotion code would be the same as automatically applying the promotion code which is what ‘codeless’ promotions are for.

I’m not sure why we show a choice of whether or not a promotion the admin applied to the event (meaning a codless promotion) would apply or not.

May 14, 2020 at 9:41 am

My problem isn’t the end cart – and i do have an end date set on the promotion so that the early bird will end and the regular price should take over.

Yeah I figured you already set the promotion dates within the promotion itself, but in your initial reply you mentioned that coded promotions don’t show the code and non-coded promotions automatically apply with no choice.

So, you could set it up using the tickets themselves if you prefer for the user to have a choice.

My problem is that each event says add to cart and in the video i saw you could still select the next event on the page – but if i press add to cart i am unable to select a ticket in the second event

You can add multiple tickets to the cart but you’ll need to dismiss the cart modal to select another ticket. On your site you sticky menu z-index is higher than the modal z-index so it shows below it and you can’t see the X.

You can manually set the z-index for the modal using:

#cart-results-modal-wrap-dv {
    z-index: 11000;
}

As your header is also white it may benefit adding a slight colour to the modal to help distinguish between the two.

would prefer to only have one add to cart button after the last event….

We don’t have an option for multiple ticket selector submissions at once currently.

May 15, 2020 at 4:51 am

You can add something like background: #eeeeee; to the above selector, so:

#cart-results-modal-wrap-dv {
    background: #eeeeee;    
    z-index: 11000;
}

Would give the cart modal a slightly grey background.

May 15, 2020 at 7:26 am

You’re most welcome 🙂