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Multiple Problems With Install

Posted: February 15, 2017 at 2:17 pm

Viewing 7 reply threads


7mindsets

February 15, 2017 at 2:17 pm

The logo attachment tool wont work – tried on multiple browsers.
I tried to follow https://eventespresso.com/topic/remove-the-copy-from-attendee-feature/ to modify CSS to exclude the “copy from attendee” area on registration pages, but no results.

I need confirmation emails to go out immediately instead of sitting in the queue.

I want to remove your self-promotion from my registration pages “Online event registration and ticketing powered by Event Espresso”.


Tony

  • Support Staff

February 15, 2017 at 2:26 pm

Hi there,

The logo attachment tool wont work – tried on multiple browsers.

Which ‘logo attachement tool’ are you referring to please? What section are you within and what happens to the logo?

I tried to follow https://eventespresso.com/topic/remove-the-copy-from-attendee-feature/ to modify CSS to exclude the “copy from attendee” area on registration pages, but no results.

That code should still be valid, can you link me to an event I can run a test registration on?

How are you adding the CSS to the site?

I need confirmation emails to go out immediately instead of sitting in the queue.

Got to Event Espresso -> Messages -> Settings.

There you will find the option ‘Generate and send all messages:’, set that to ‘On same request’ and update the settings.

You message will now send immediately.

I want to remove your self-promotion from my registration pages “Online event registration and ticketing powered by Event Espresso”.

You can remove that with a setting within:

Event Espresso -> General Settings -> Admin options ->
Promote Event Espresso


7mindsets

February 15, 2017 at 3:47 pm

If you login and try to add our logo in the general settings, it lets you navigate to logo but will not actually attach.

Yes, I applied to CSS. http://7mindsets.com/events/7-mindsets-university-minneapolis-mn/


Tony

  • Support Staff

February 16, 2017 at 3:54 am

My apologies, that CSS is not valid for EE4, you’ll need something like this:

#spco-copy-attendee-dv {
    display: none;
}

For the logo, when you select the image, does the full URL show up in the ‘File URL’ section?

If not click the ‘File URL’ button, then the ‘Insert Into post’ button – http://take.ms/yacL8


7mindsets

February 16, 2017 at 2:29 pm

CSS – this did not work.
Logo – this worked.

Please advise as soon as possible for CSS – the copy all is an issue.


Josh

  • Support Staff

February 16, 2017 at 2:49 pm

May I ask, how are you including the CSS? With a plugin or by adding it to an additional CSS panel in the customizer? Have you tried clearing your browser’s cache?


7mindsets

February 17, 2017 at 10:23 am

I am using the editor. Please make effort to verify. Yes I have cleared cache. If you click the link and you try yourself, you will find that it is still popping up.


Tony

  • Support Staff

February 17, 2017 at 10:34 am

The CSS is working on your site – http://take.ms/UZSp7o

Where do you see the copy details box?

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