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Multiple problems

Posted: February 22, 2016 at 5:35 am

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canaPHEM

February 22, 2016 at 5:35 am

Problem one:

I used to be able to edit and add events. Now all of the options in these areas are missing and I cant do anything. This is obviously a huge problem.

Problem 2:

My event shows up with the after tax price but should display the before tax price as this is confusing for my clients.

Problem 3:

The mail chimp add ons are not working.


Tony

  • Support Staff

February 22, 2016 at 5:50 am

Problem one:
I used to be able to edit and add events. Now all of the options in these areas are missing and I cant do anything. This is obviously a huge problem.

Which version of Event Espresso 4 are you using?

Which version of WP are you using?

If you enable WP_DEBUG does it display any error messages from EE on those pages?

Problem 2:
My event shows up with the after tax price but should display the before tax price as this is confusing for my clients.

Can you link me to one of you event please?

Problem 3:
The mail chimp add ons are not working.

Theres only 1 MailChimp add-on for EE4, if you have multiple MC add-ons which ones do you have installed?

Is there an error message shown at all?

What is not working, users are not being subscribed to the MC list? Have you selected the list within the Event editor?

The MailChimp error could be related to the event editor issue, so lets start with that one.


Tony

  • Support Staff

February 22, 2016 at 6:14 am

We received your Support Token request and have replied via email, if you can reply to there we’ll get this fixed up for you.

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