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Multiple Event Registration – Not showing View Cart

Posted: March 1, 2015 at 10:23 am

Viewing 8 reply threads


CaptainUnderpants

March 1, 2015 at 10:23 am

Using the plugin as per the documentation but when clicking the add to cart button it just redirects to the event list on the event registration page (which is set with just the standard shortcode and nothing else).
http://cloudaerialarts.co.uk/event-registration

Use the Test event to check. *redacted*

WP: 3.6.1
WW 3.1.37

Upgrade from free version recently (last week).

  • This topic was modified 9 years, 8 months ago by Josh. Reason: removed username and password


CaptainUnderpants

March 1, 2015 at 10:26 am

EE: 3.1.37 (not WW)


Lorenzo Orlando Caum

  • Support Staff

March 1, 2015 at 2:16 pm

Hi, that may occur if there is a problem with the Event Espresso shortcodes.

There are four shortcodes that are used by Event Espresso and they are set via the General Settings page for Event Espresso in the WordPress admin.

The [ESPRESSO_EVENTS] shortcode is the most important one. Could you ensure that this shortcode is is use one time on the events registration page?


Lorenzo


CaptainUnderpants

March 1, 2015 at 3:00 pm

Hi,

Both are set to [ESPRESSO_EVENTS] and it appears just once on the page.

Will


Lorenzo Orlando Caum

  • Support Staff

March 2, 2015 at 11:01 am

Hi, the Multiple Event Registration add-on doesn’t have a settings panel. It begins running as soon as its activated.

Could you run a search to see if there are any duplicate shortcodes in use via WP Pages?

Try running a search for ESPRESSO.

Then remove any duplicate shortcodes. That is, each of the four unique shortcodes should be in use once and then the assigned pages should be set in the general settings area of Event Espresso. Here is a screenshot from a default installation:

http://cl.ly/image/08380a3A3e0R

Also, since you recently upgraded, then all of your installed add-ons for Event Espresso should be up to date.

Another possibility is a conflict with another plugin. If the issue continues, could you briefly deactivate other plugins and retest to rule out a conflict with a plugin?

Let us know what you find.


Lorenzo


CaptainUnderpants

March 16, 2015 at 12:52 pm

Sorry for any confusion. All settings are as per the default. The Event registration page only has the shortcode “[ESPRESSO_EVENTS]” on it, just once with nothing else whatsoever on the page. All of the 4 pages are set to the defaults and contain just the shortcodes.

I use some additional pages by venue to show events at that venue, this is using the code:
[EVENT_ESPRESSO_CATEGORY] but is not used on the event registration page.

I’ve tested deactivating every plugin except the Event Espresso ones, nothing seems to change the behaviour.


CaptainUnderpants

March 16, 2015 at 1:31 pm

Not sure if this is related or caused by the same either. I tried using the social add-on but when it shares the event to facebook it links to the event registration page instead of the actual event.


Josh

  • Support Staff

March 16, 2015 at 2:24 pm

Aye-aye Captain!

The issue you’re seeing is being caused by your WordPress theme. Here’s the error I’m seeing in the console:

Uncaught TypeError: undefined is not a function

Here’s how you can fix this:

1) You go in to edit your theme’s js.js file. I recommend going in with an FTP client.
2) You change the very first line in that file from:

$(document).ready(function() {

to

jQuery(document).ready(function( $ ) {

3) You save the file.

The above fix will ensure that the $ shortcut can be used in your theme’s JavaScript, and should allow the rest of the scripts on the page to work correctly (including the Multi Event Registration functions).


CaptainUnderpants

March 16, 2015 at 5:00 pm

Excellent! That fixed it for me, thanks so much 🙂

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