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Multiple Event Add To Cart Option Doubling Price

Posted: May 5, 2014 at 7:33 pm

Viewing 7 reply threads


Jared Taylor

May 5, 2014 at 7:33 pm

If you click on “Register for the Direct Selling Symposium & the Optional Tour” available on http://www.launchsmart.com/test/, you will notice the price is consistently twice as much as it should be for the 2nd event… see screenshot for more details: http://screencast.com/t/rwtpXiIh

What should I do to fix? Thanks!


Lorenzo Orlando Caum

  • Support Staff

May 5, 2014 at 8:51 pm

Hello,

I’ve tried different variations of the quantity but it recalculates correctly each time:

http://cl.ly/image/2H2f0m1b3K2Q
http://cl.ly/image/0R1O0A2Y1Q0C

Is this happening in a specific web browser?


Lorenzo


Jared Taylor

May 5, 2014 at 9:07 pm

Now that you mention it, it works in Chrome and Safari, and Firefox after I logged out as an admin. As long as it works for the end user I am fine.

But I did notice another issue now that it’s calculating better: the volume discount is only supposed be applying the 20% discount to the 2nd event, and it is including the 1st event in the discount when they have a quantity. I have the volume discount set to a specific group that only the 2nd event is part of…shouldn’t that segregate the discount accordingly?

Thanks!


Dean

May 6, 2014 at 1:38 am

Hi Jared,

That’s correct. However it seems there is an issue as I can also recreate this where none categorised events are being discounted as well as the correctly categorised events. I’ll get a ticket raised to look into this.


Jared Taylor

May 6, 2014 at 4:17 pm

I appreciate it Dean, I look forward to your response. Thanks!


Dean

May 7, 2014 at 2:05 am

No problem, I’ve marked the ticket to update this thread once we know more.


Jared Taylor

May 19, 2014 at 3:17 pm

Hi Support Team, is there an ETA to this fix? It’s the last thing holding up the events launch… Thank you in advance.


Dean

May 20, 2014 at 1:34 am

Hi,

The ticket has been assigned to a developers work queue, but I cannot say when it will be resolved.

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