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blue level
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August 12, 2014 at 3:18 am
Hi all my events are set up for 5 additional attendees and has now stopped working
when i go to basket i can only add one attendee
http://www.innpacked.com
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Dean
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August 12, 2014 at 3:32 am
Hi,
Can you check an event to make sure that the Allow Group Bookings option has been set to yes, please?
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blue level
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August 12, 2014 at 3:36 am
yes it is
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Dean
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August 12, 2014 at 3:50 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level and FTP details are appreciated.
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blue level
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August 12, 2014 at 3:51 am
where is this set in the database ??
all events are
reg limit 10
additional 5
group is yes
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Dean
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August 12, 2014 at 4:50 am
Hi,
Those are in the events_detail table. The fields are:
reg_limit
allow_multiple
additional_limit
Screenshot http://take.ms/gprLH
Nothing looks out of place in the events. Have you modified and of the core plugin files?
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blue level
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August 12, 2014 at 5:10 am
no it has not been modfied
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blue level
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August 12, 2014 at 5:37 am
have sent ftp
i really need this issue sorted as causing issues with customers paying
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Dean
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August 12, 2014 at 6:00 am
Hi,
Can you remove the modification that sets the default ticket amount to 1 please.
It looks something like this
j Query(document).ready(function(){
j Query(".price_id").val(1);
j Query('#event_espresso_refresh_total').trigger('click');
});
While it is not affecting my local installs, I would like to see if it is perhaps conflicting with something on your site and causing this issue.
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blue level
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August 12, 2014 at 6:03 am
i cab but when this was added there was no issue with Multiple attendees
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Dean
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August 12, 2014 at 6:11 am
Please do try it temporarily. Something is obviously affecting the plugin, and it’s likely either a modification or a thirdparty plugin, though I can’t see anything obvious.
As that code directly affect the dropdown, we need to rule it as the cause or rule it out.
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blue level
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August 14, 2014 at 7:18 am
hi this is all fixed now
but i also have a invoice issue
error
Warning: extract() [function.extract]: First argument should be an array in /home/bluecarr/public_html/unpacked/wp-content/plugins/event-espresso/gateways/invoice/function.pdf.php on line 107
Warning: Cannot modify header information – headers already sent by (output started at /home/bluecarr/public_html/unpacked/wp-content/plugins/event-espresso/gateways/invoice/function.pdf.php:107) in /home/bluecarr/public_html/unpacked/wp-content/plugins/event-espresso/class/fpdf/fpdf.php on line 1032
FPDF error: Some data has already been output, can’t send PDF file
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Lorenzo Orlando Caum
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August 14, 2014 at 12:07 pm
Hello,
You might try turning debugging off if its currently being forced on.
Also, see these recommendations from the codex:
http://codex.wordpress.org/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F
—
Lorenzo
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