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Multi Event Registration plugin breaking the Advanced Editor

Posted: July 21, 2023 at 7:21 am

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Zoe

July 21, 2023 at 7:21 am

After installing the “Multi Event Registration” plugin the Advanced Editor has broken and I am unable to update or remove any events anymore.

I have tried resetting all data, as well as reinstalling both the core plugin and the Multi Event Registration plugin, but neither have worked.

Do you please have a solution?

Kind regards,

Zoe


Tony

  • Support Staff

July 21, 2023 at 8:44 am

Hi Zoe,

That’s strange, I have the Multi Event Registration add-on (MER for short) installed on multiple test sites using the Advanced Editor.

When you say its broke the editor, what is happening?

Does it display any errors?


Zoe

July 21, 2023 at 8:49 am

Hi Tony,

Yes, it does display errors.

An example of this is a red circle with an x in it and the error message: “error deleting ticket” (in the bottom right hand corner) when trying to “trash” a ticket.

Zoe


Tony

  • Support Staff

July 21, 2023 at 10:27 am

Sounds lik eyour getting a notice/warning/error being thrown on the ajax request.

Mind if I take a look in the admin? It will be the quickest way to find the error.

If that’s ok you can send temp login details using this form:

https://eventespresso.com/send-login-details/


Zoe

July 24, 2023 at 3:53 am

Yes, no problem Tony.

I have sent the details over.


Tony

  • Support Staff

July 24, 2023 at 6:27 am

Just noting here that this issue is being addressed via email.

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