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Multi event registration

Posted: May 31, 2013 at 4:29 pm

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Fiona Douglas-Hamilton

May 31, 2013 at 4:29 pm

I’ve been trying for some time now to get the MER working, but I have no idea whats going on:

I have the events listed on http://seecsolutions.com/classes/registration-2/

I can click add to cart and it loads but once I click on view cart the page refreshes and it’s just the regiration page with out any of the events showing.

I’ve tried to deactivate and reactivate it but that didn’t help.

Any other suggestions?

Thanks.


Josh

  • Support Staff

May 31, 2013 at 5:14 pm

Hi Fiona,

It may be that the web server that your WordPress installation is hosted on isn’t configured to allow sessions to be stored. You can check whether this is the case by going to Event Espresso>System status and look for “Session save path”. This will let you know if the Session save path will let Multi Event Registration write sessions. If it doesn’t say it’s writeable you can contact your host and let them know of the message you’re seeing there.

Another thing I noticed when checking the site is there is a recaptcha error on the single event page. What you can to fix this is either disable the recaptcha option or enter in a set of recaptcha keys in Event Espresso>General settings under Recaptcha settings.

You can get a recaptcha key from here:

https://www.google.com/recaptcha/admin/create


Fiona Douglas-Hamilton

May 31, 2013 at 6:11 pm

Fantastic, thank you very much!


Josh

  • Support Staff

June 3, 2013 at 9:57 am

You’re welcome.

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