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Mulitple Ticket purchases not showing up at check out

Posted: March 5, 2014 at 3:21 pm

Viewing 6 reply threads


Twirl Explosion

March 5, 2014 at 3:21 pm

WP 3.8.1 child theme
EE4 4.1.8 new but recently updated
http://www.twirlexplosion.com/registration-checkout?ee=_register
The multiple ticket purchases are not showing up at checkout. What have I done wrong.


Tony

  • Support Staff

March 6, 2014 at 3:55 am

Hi Callene,

Although only one ticket selection is displayed on checkout the full selection will be included within the registration.

This is due to how the checkout page is handling registrations that do not require information for addition attendees. I have created a ticket for the developers to look into this.


Twirl Explosion

March 6, 2014 at 9:38 am

Thank you for your response. Is this something that can be corrected quickly. I have an event coming up on theusatour4u.com and I will need this to function properly. At

At check out is there a way to turn off descriptions. I do not need these on the check out page?


Tony

  • Support Staff

March 6, 2014 at 9:59 am

Unfortunately I can not comment on timescales currently.

However the easiest way to remove them is to just hide them with a little CSS using a plugin such as My Custom CSS

You can hide them using this code:

.spco-ticket-info-dv {
display: none;
}

Does that help?


Twirl Explosion

March 6, 2014 at 10:13 am

Tony, I hope the check out page malfunction is corrected quickly. I have an event registration beginning on March 28th.
The code for will be very helpful.
Thank you!


Josh

  • Support Staff

March 7, 2014 at 9:29 am

Hi Callene,

Can you try Tony’s suggested CSS solution and let us know if that will work out in the meantime. It turns out that changing the registration form to include all the ticket types when one reg form is set to be displayed may end up leading to some significant refactoring of the checkout and may take some time to get right.


Josh

  • Support Staff

August 5, 2014 at 11:22 am

Hi Callene,

It did take some time to get this right, but I wanted to let you know that Event Espresso 4.3 was finally released and it includes a fix that displays all tickets selected at checkout when no info required for addition attendees.

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