|
ardiaful
|
August 10, 2018 at 7:19 am
When moving attendees to a new event datetime, in step 1- choosing new event won’t load events list (message: “The results could not be loaded”). This error appears in console after not showing events: https://imgur.com/a/Yy2ZKAC
The only thing I remember doing yesterday was uploading EE WaitList plugin, but I deactivate plugin and error persists.
|
|
Tony
|
August 10, 2018 at 7:34 am
Hi there,
The attendee mover add-on uses the REST API to pull in the relevant details, on your site its throwing error 500 which means there is a server side error.
If you look in your servers error logs just after triggering the above error, do you see an error from EE there?
|
|
Tony
|
August 10, 2018 at 7:37 am
Actually, as soon as I view the WP REST API on your site it throws error 500, you can test this yourself by navigating to {domain}/wp-json/
That should output various details, like so:
https://demoee.org/wp-json/
On your site, it throws an error which an often mean the site is running out of memory which will mean your error logs show ‘Fatal error: Allowed memory size of XXXX bytes exhausted` and you need to increase the amount of memory available to the site, for that you can follow this:
https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
|
|
ardiaful
|
August 10, 2018 at 8:35 am
Fixed the issue with your help! Thanks!
|
|
Tony
|
August 10, 2018 at 8:56 am
You’re most welcome.
|
