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Oguzhan Altun
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November 29, 2015 at 7:36 am
Hello,
We frequently receive request to attend an alternative date of the same event, from those who have already paid. What would be your recommended way to do that? Right now I have to cancel the original registration and create a new registration in the new event, create a new ticket and match the payment to the old payment date (to make sure accounting-wise it’s ok), which takes quite some time.
Thanks,
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Lorenzo Orlando Caum
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November 29, 2015 at 2:22 pm
Hi, the current workflow that you described is the way to cancel and register a registrant/attendee for a new event.
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Lorenzo
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Oguzhan Altun
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November 29, 2015 at 3:15 pm
so is there any other way to move a registration to a different event?
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Tony
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November 30, 2015 at 1:56 am
Not currently, you currently need to do as described above, cancel the original registration and re-create.
We have a feature request to provide event admins the ability to move registrations here:
https://trello.com/c/NJDUlLzT/81-attendee-mover
If you would like to add your vote there and any additional comments we use that board to determine the features we will be working on.
IF you would like
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