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Move registrant between events

Posted: April 4, 2015 at 11:30 am

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Alex Hillel

April 4, 2015 at 11:30 am

Hi their,

I’ve got to the final stages of a build and my client is asking how to move registrants between events. I’ve found a very old Pre-release plugin for EE3 but sadly we are on EE4.

I can only presume that this won’t work on EE4 and that I’ll have to let my client know he can’t move people between his events?

Can anyone recommend a workflow around this? Perhaps cancel user and register them manually on another course for free? Seems pretty time consuming but if thats the only way then so be it.

Any update on this becoming a real feature?

Many thanks


Lorenzo Orlando Caum

  • Support Staff

April 5, 2015 at 8:40 pm

Hi Alex,

You can cancel the existing registration and then create a new one through Event Espresso –> Events. Then hover over the name of the event and click on Registrations.

On the next page, click on Add New Registration and then complete the registration. You may want to remove the option to send registration details (yellow box).

Then go to the transactions screen and add a payment for the full amount with a description of:

Event Admin – adjustment – switching ticket

Then you can send the new registration to the attendee/registration and apply the payment.


Lorenzo

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