Support

Home Forums Event Espresso Premium More tickets sold then available

More tickets sold then available

Posted: June 8, 2017 at 7:03 am

Viewing 1 reply thread


B

June 8, 2017 at 7:03 am

Hi,

The tickets were set at for example 3 available tickets, but 4 were sold. Only thing I notice is that the last two tickets have the same sold time. Can it be that they were sold the same time? Because it didn’t happen before, on many events and tickets, and now happened 3 times on 1 event and 3 different tickets. Is there anything else that can cause this?

Thanks!


Josh

  • Support Staff

June 8, 2017 at 7:19 am

Hi there,

The last 2 ticket sales would have had to have been sold at exactly the same time, unless there’s a caching mechanism in place. In that case the oversold tickets would have been allowed because of the out of date cached data being served.

Viewing 1 reply thread

The support post ‘More tickets sold then available’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso