Support

Home Forums Event Espresso Premium Mollie – Event Espresso payment confirmation error

Mollie – Event Espresso payment confirmation error

Posted: April 4, 2017 at 3:50 am

Viewing 3 reply threads


Angelo Musch

April 4, 2017 at 3:50 am

Hi,

We’re having problems since updating Event Espresso (I think). The customer books a ticket, is forwarded to Mollie, Pays and comes back to our site on the confirmation-page. The problem is that the payment-status in EE (after the payment is confirmed in Mollie) keeps being stuck on the ‘pending’ status. It doesn’t confirm the payment in EE and is not sending the ticket notice email and registration confirmation automatically.

So I am now checking all payments in Mollie and confirming all the registrations in EE by hand. Which is very frustrating..

Can you please help me and check whats wrong?

Thank you!

Kind Regards,
Angelo


Josh

  • Support Staff

April 4, 2017 at 6:40 am

Hi Angelo,
The solution for you may be to update to Event Espresso 4.9.36.p which was released yesterday and includes a fix for errors related to returning after paying from a 3rd party payment site.


Angelo Musch

April 4, 2017 at 7:22 am

Working again. Thank you!


Josh

  • Support Staff

April 4, 2017 at 9:45 am

You’re welcome.

Viewing 3 reply threads

The support post ‘Mollie – Event Espresso payment confirmation error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso