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Mobile app login problem

Posted: July 21, 2017 at 9:31 am

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elcoates

July 21, 2017 at 9:31 am

I am trying to get connected with the mobile app and am having problems. This is the first time that I have used it. I get “Connection Error. Unable to load data”. I have tried it with the Basic Auth and the Application password.

I expect people to start arriving in about 30 mins. Please help me.

Eric Coates – 919-608-3643


Josh

  • Support Staff

    •

July 21, 2017 at 10:27 am

Hi Eric,

The mobile app troubleshooting guide has solutions for that error:

https://eventespresso.com/wiki/ee4-event-apps/#data_format
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Status: closed

Updated by Josh 7 years, 2 months ago ago

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