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Missing registrations (3)

Posted: December 13, 2017 at 7:34 am

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KZNTR

December 13, 2017 at 7:34 am

A number of registrations have gone missing from my registration page.
I noted them when they came in and they were visible.
A few hours later they were gone.
They were all pending payment as far as I am aware.
I can see them in the messages log, but nowhere else on my backend.
Any ideas on what may have happened.
Thanks


Tony

  • Support Staff

December 13, 2017 at 2:35 pm

Hi there,

By ‘my registration page’, do you mean Event Espresso -> Registrations?

Which payment methods do you have active on the site?

Which messages do you see have been triggered in the messages log?

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