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Missing permissions in the EE4 App

Posted: May 24, 2019 at 7:04 am

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njdmava

May 24, 2019 at 7:04 am

I am getting the error “Sorry, you are not allowed to list events.” when using the EE4 app. That said, I followed the information in the #troubleshooting guide. I fixed the .htaccess file and it still is not working.

Please help!


njdmava

May 24, 2019 at 7:04 am

I followed the #troubleshooting tutorial and changed the .htaccess files. I am using apache server. Still not working. PLease help!


njdmava

May 24, 2019 at 7:08 am

Should be a little more specific. I am trying to use the EE4 app. I have used it in the past without issue. It seems that the .htaccess file is edited when wordpress updates. I fixed the file based on the troubleshooting tutorial, this has not fixed the issue. still getting “Sorry, you are not allowed to list events.”


Josh

  • Support Staff

May 24, 2019 at 8:31 am

Hi,

Since the last time you used the app have there been any security plugins added or updated?


njdmava

May 28, 2019 at 8:23 am

Thank Josh,

No I have not other than the standard wordpress updates for themes and included plugins. No additional security updates or plugins.


Josh

  • Support Staff

May 28, 2019 at 8:50 am

May I ask, when you open the app to connect to your site, what’s the website URL that you input into the first field? Please feel free to set the private reply option if you prefer to.


njdmava

May 31, 2019 at 7:51 am

This reply has been marked as private.


Josh

  • Support Staff

June 3, 2019 at 2:29 pm

You could check with your webhost to see if they’ve changed anything that would affect requests to your site’s wp-json/ee/v4.8.36/events endpoint. If that worked before but does not work now than there, like a security firewall, that may be something blocking requests now that wasn’t there before.

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