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Missing Event Espresso Menu in WordPress Dashboard

Posted: December 9, 2017 at 9:44 am

Viewing 5 reply threads


gmyers1967

December 9, 2017 at 9:44 am

Missing Event Espresso Menu in WordPress Dashboard after installing. Help!


Tony

  • Support Staff

    •

December 11, 2017 at 3:00 am

Hi there,

Can you confirm that EE is currently activated on the site, go to Dashboard -> Plugins and double check that EE shows as activated.

Also, are you logged into the site as an administrator?


gmyers1967

December 11, 2017 at 1:11 pm

yes Dashboard -> Plugins shows EE activated.
yes logged in as admin.
php version 5.6.
not sure version of wordpress.


gmyers1967

December 11, 2017 at 1:12 pm

site is http://uptownpitman.com/


Josh

  • Support Staff

    •

December 11, 2017 at 1:33 pm

Hi,

Can you go to http://uptownpitman.com/wp-admin/admin.php?page=espresso_maintenance_settings&action=data_reset

while logged in as admin, then click on the Reset Event Espresso Capabilities button?


gmyers1967

December 11, 2017 at 2:33 pm

bingo!
that did the trick.. thanks so much!
Viewing 5 reply threads

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by gmyers1967 6 years, 10 months ago ago

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