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MIGS Gateway – Transaction not processed – system error.

Posted: July 30, 2017 at 1:27 am

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hkayali

July 30, 2017 at 1:27 am

Hi
I’m trying to setup the MIGS payment for my client’s website. I entered the correct Merchant ID and Access Code. When I try to conduct a transaction I get the following message
“An error has occured: Transaction not processed – system error.”

Please advise.

Cheers
Hasan


Tony

  • Support Staff

July 31, 2017 at 5:40 am

Hi Hasan,

Transaction not processed – system error.

Is a ‘catch all’ error from MIGS that can be caused by multiple issues, it generally means there is an issue with your account or the ID/Access code you are using is incorrect.

Can you double check the details you are using are correct and that the payment method is not in Debug mode?


hkayali

August 8, 2017 at 3:35 am

Hi

I contacted the MIGS merchant and they said my client’s gateway only supports 3 party model where the cardholder is redirected to a payment page. Is there a way to integrate this model with Event Espresso?

Cheers,
Hasan


Josh

  • Support Staff

August 8, 2017 at 11:44 am

Hi Hasan,

In that case you’d need to build a new third party payment gateway add-on that takes the customer offsite. The MIGS gateway that Event Espresso built does the billing form onsite. There’s a section in the developer documentation that shows how to build a payment gateway add-on here:

https://github.com/eventespresso/event-espresso-core/tree/master/docs/L–Payment-Methods-and-Gateways

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