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solwebsolutions
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October 23, 2019 at 9:52 pm
I’m going through the setup on:
https://eventespresso.com/wiki/eea-automated-upcoming-event-notifications/
…and the steps say:
“if it is set to on the same request, then leave the setting as-is, and reach out to our support team for feedback through our support channel.”
I’m using this b/c out was set to “on the same request”
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Tony
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October 24, 2019 at 3:33 am
Hi there,
Setting the above to ‘On same request’ basically tells EE not to use WP_Cron for messages (including the upcoming event notifications) so that option needs to be changed to ‘On Separate request’ for the above add-on to work. However, often if that option was changed there was a valid reason to do so.
If you go to Dashboard -> Tools -> Site health.
Wait about 30 seconds, does it show a message that says anything about a scheduled task or loopback requests failing?
If not, change the setting above to ‘On separate request’ and save.
Now to test message function using WP_Cron you’ll need to add a test registration to an event and finalize the registration.
Then go to Event Espresso -> Messages -> Message activity
You should have a message waiting to generate in the queue, wait 5 minutes and refresh the page, does it change to show it has generated and/or sent?
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solwebsolutions
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October 24, 2019 at 9:04 pm
Hi Tony,
On Site Health I did see this under “Scheduled Event has failed”:
The scheduled event, action_scheduler_run_queue, failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended.
Please advise.
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Tony
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October 25, 2019 at 4:16 am
That event isn’t from Event Espresso, it’s from ‘Action Scheduler‘ which is a library used by plugins for background processing.
Are you using WooCommerce?
If so, do you see any errors in ‘WooCommerce > Status > Scheduled Actions’
If not, do you have ‘Tools > Scheduled Actions’? Any errors there?
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