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Messages stuck at "queued for generating" having to release and send manually

Posted: September 20, 2018 at 1:47 pm

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ty bonlando

September 20, 2018 at 1:47 pm

I’m not sure why this is happening, but it just started about a month ago. Any idea as to what could be the issue? Havn’t done any upgrades recently…


Josh

  • Support Staff

September 20, 2018 at 2:24 pm

Hi Ty,

There are a number of things that can go wrong with wp_cron, which is the scheduler used to move the messages along the queue. It may help to go to Event Espresso > Messages > Message Settings and set the the option for emails to be sent on the same request.

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