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refocuseducation
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May 20, 2021 at 7:35 am
Hello,
Our Event Espresso messages have failed with the error: “Message was not executed successfully.
Messenger and Message Type were valid and active, but the messenger send method failed.”
All other emails sending from the website are working fine. I tried to go into a message template and send a test email, but it came back with a critical error. Please advise!
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refocuseducation
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May 20, 2021 at 8:38 am
This reply has been marked as private.
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Tony
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May 20, 2021 at 9:13 am
Hi there,
If you temporarily disable the ‘WP HTML Mail’ plugin and retest, does it work then?
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refocuseducation
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May 20, 2021 at 9:28 am
Yes, the test does work when we disable the WP HTML Mail plugin. It was working before, so I’m not sure what changed! Ideally we would like a workaround if possible.
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Tony
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May 20, 2021 at 1:56 pm
In the latest version of WP HTML Mail, they changed the inline CSS library they use to the same library we use and it now conflicts.
You can add this snippet to prevent EE from using the library which should work around it:
add_filter('FHEE__EE_Email_messenger__apply_CSSInliner ', '__return_false', 10);
Note, the space at the end of the filter name is required and not a typo here.
You can add that to a custom functions plugin on your site, we have some documentation on creating one here:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
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