Support

November 10, 2017 at 7:38 am

Hello,
I get this message, notifications aren’t sent anymore, what’s wrong?

Incoming data for the Gateways data handler must have an EE_Transaction object as the value for the first array index. EE_Messages_Gateways_incoming_data – __construct – 50

November 13, 2017 at 2:19 am

Hello Josh,

here are the answers at your questions:

Can you go in to edit the event and check what’s set for the Default Registration Status? Is it set to Pending Payment, Approved, or Not Approved?
> Pending Payment
Then, you go to the Event Espresso > Transactions page, do you see the transactions that those messages were for? If so, what’s their status?
> Status Complete or Pending Payment
Finally, can you go to Event Espresso > Payment Methods and check to see which payment methods are activated there?
> Bank and Sogenactif (we have developed our own payment method with Societe Générale)

The messages I can not generate are only those related to payment (payment received and pending payment) so they do not receive the invoice.

The last message sent automatically date of November 2, it must have happened at that time: update EE or WordPress ??

Also, why this is related to the “WordPress Event Registration Calendar Ticketing Manager Plugin” as announced in the title …

Thanks for helping, it’s quite urgent because the Event is on and finish in one month.

Best regards

Yvan