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TOCIFT
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March 24, 2018 at 9:09 pm
The messages to the primary registrant are not getting sent right. This email address is slated as [PRIMARY_REGISTRANT_ANSWER_* Sponsor Email] per Josh in an earlier post. I had thought it was working because I was getting the invoice email, but I see in the message activity area that they are failing
screenshot
Please help. This site is due to go live on Apr. 1st and I have a meeting with the client on Monday at 4pm. to show final status and clear up some odds and ends.
Here is a screenshot of the email template.
Thanks!
Laura
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Tony
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March 26, 2018 at 2:54 am
Hi Laura,
The emails shown in the first screenshot are actually completely different from the message template in the second.
The failed emails we can see are the ‘Registration Not Approved’ and ‘Registration Approved’ emails, the template included is the ‘Payment Received’ template.
So are all the message templates setup to use the above shortcode?
Do the ‘Payment Received’ emails also fail?
The failed messages show an issue when the message was sent rather than an issue with EE generating the email so this could be an issue with your mail server, but lets work out the setup first and go from there.
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TOCIFT
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March 26, 2018 at 10:43 pm
Tony,
Thanks so much for your help, but I fixed the problem. It was the fact that I had added the word “Address” on the end of the “Sponsor Email” in the questions area. I know I must be such a pain, but web design can make a person a bit wonky at times!
My clients also want to remove all the “show details” on the ticket selections on the registration page. screenshot. Can you provide me some css for this?
I will be pointing the client’s DNS to this site this week; Wednesday, if at all possible. I will be down for a while as the new site is registered, and then I will have a lot of tweaking to do to make sure the new url links are working and the google maps, recaptcha, and paypal credentials are set up properly and out of the sandbox mode etc.
I will also have to remove all the previous registrations. I only have a couple of paid ones in there, so it shouldn’t take long.
If there is any additional advice you can give me for the process of finding all the links in EE4, or anything else you can think of that might help this process, that would be greatly appreciated as well.
I know that getting this all working by the 1st may be a stretch, but any help you can provide will be greatly appreciated. Your service has been wonderful.
Thanks,
Laura
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Tony
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March 27, 2018 at 5:07 am
My clients also want to remove all the “show details” on the ticket selections on the registration page. screenshot. Can you provide me some css for this?
No…. but we have an option for that 🙂
Go to Event Espresso -> Events -> Templates -> Ticket Selector Template Settings
Set ‘Show Ticket Details?’ to No and save.
If there is any additional advice you can give me for the process of finding all the links in EE4, or anything else you can think of that might help this process, that would be greatly appreciated as well.
First question before going forward, how are you planning on replacing the links?
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TOCIFT
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March 27, 2018 at 7:01 am
Thanks for the quick response Tony!
The current plan to replace the links is to search every page on the site through the wp dashboard and replace any ip addresses I find with the actual url. Then, I will open up the child css and function files that have been edited, make back up files, and do a find and replace.
Is there a better way? Can’t thank you enough for the help.
Laura
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Tony
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March 27, 2018 at 9:35 am
Tbh, your much better off using a plugin such as WP Migrate DB to do it all for you.
Plugins such as those also handle updating any internal references using serialized objects/arrays (which EE does) without breaking them.
Make sure you have a working backup of the database before starting to make any migration changes just to be safe.
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TOCIFT
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March 27, 2018 at 12:18 pm
The old site is really just a static site, no database involved. Do you still recommend the plugin? I won’t be making any changes to the database at all.
Thanks,
Laura
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Tony
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March 27, 2018 at 1:45 pm
The old site is really just a static site, no database involved.
I’m not referring to the old site, your changing the domain of your new site right?
Do you still recommend the plugin?
Yes, to be clear you running the migration on your ‘new’ sites database to update any URL’s using the IP to the domain name.
I won’t be making any changes to the database at all.
Huh? When you update a post you update the database, so manually editing posts and updating references to the IP address to a domain name is updating the database.
Using a plugin to update any references of the IP to a domain name, is also updateing the database.
Maybe I’m miss understanding what you are going to do? Are you moving the current site to a live domain?
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TOCIFT
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March 27, 2018 at 2:08 pm
No. I’m not moving the current site to a live domain. I am pointing the DNS from an old site to a new host. The old site is at tocift.org. New site has been built using a different host on an ip address. I haven’t done it this way before. I usually do a full migration with WP all-in-one migration plugin, hence the ignorance. Sorry!!! The client didn’t want to take down the old site until the new one was up and running.
Yes, to be clear you running the migration on your ‘new’ sites database to update any URL’s using the IP to the domain name.
Yes. This is correct. I will look for the plugin you mentioned. Hopefully, they will have good documentation on what I’m doing. If not, can I ask you what to do? Sorry to be a pain.
Thanks,
Laura
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Tony
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March 28, 2018 at 2:56 am
No. I’m not moving the current site to a live domain. I am pointing the DNS from an old site to a new host.
As far as the new site is concerned, that’s the same thing. The domain in which the site sits at is changing, right now it’s an IP address, soon it will be a domain name.
Currently, any URL’s stored within the site’s database will be 111.222.333.444/something
They need changing to yournewdomain.com/something, right?
If not, can I ask you what to do? Sorry to be a pain.
If I can answer your questions I will try to, but it’s important to note from the beginning that we don’t provide support for other plugins and/or moving sites. I’m more than happy to answer your questions but you may also need to speak with the developer/support of whichever plugin you use 🙂
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