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message and State name bug

Posted: April 9, 2014 at 9:54 am

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clickitevents

April 9, 2014 at 9:54 am

1. [EVENT_AUTHOR_FORMATTED_EMAIL] pulls from the wordpress user email? We have changed that email but it is still pulling from the email we used to register event expresso?

2. The state within the Authorize.net payment is still coming up as a number. 25 instead of Maryland. Is your drop down just not translating to be a State, even though the state appears at checkout?


Lorenzo Orlando Caum

  • Support Staff

April 9, 2014 at 10:41 am

Hello,

That shortcode should be using the email that is associated with the WordPress account that created the event.

What version of Event Espresso are you currently running?


Lorenzo


clickitevents

April 9, 2014 at 12:27 pm

4.1.8.reg

Also no emails are going out . We are using WP SMTP to send authenticated emails and the plugin/wordpress send out fine, but EE4 isn’t sending messages.


Lorenzo Orlando Caum

  • Support Staff

April 9, 2014 at 2:11 pm

That is an older version of EE4. Could you backup your WordPress and update to the current version?

4.1.12.reg


Lorenzo


clickitevents

April 11, 2014 at 8:48 am

Is there a known bug in 4.1.8.reg regarding my two queries? It was not intuitive to automatically update, developer license has not recognized outdated version. needed to do a manual update.

Please advise on the email issue.


clickitevents

April 11, 2014 at 8:53 am

We have updated to current version. Test emails from plugin give following error:

An error has occurred:
The test message was not sent

please advise


Lorenzo Orlando Caum

  • Support Staff

April 11, 2014 at 12:01 pm

Hello,

Did you remove the old plugin and then reinstall a fresh copy or did you overwrite through SFTP or FTP?


Lorenzo

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