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jakelunniss
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October 21, 2019 at 4:17 am
Hi there,
I just installed ee4 on an existing site that meets the technical requirements.
The menu that should be in the left column is absent, no event espresso items are in the “+ NEW” menu, and when you try to visit /events it has a “you cannot access via this route” message (something along those lines).
Please help!
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Tony
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October 21, 2019 at 4:34 am
Hi there,
Sounds like some of the EE capabilities are missing on your account.
If you can’t see that menu item, go to :
{domain}/wp-admin/admin.php?page=espresso_maintenance_settings&action=data_reset
You should see something like this – https://monosnap.com/file/xYljhdAUFq7f0LBeLGHDLh7pxf1Ndf
Click on the ‘Reset Event Espresso Capabilities’ button only (others will delete data so double-check you click the correct button).
Does it then load the menu?
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