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Sarah Hartman
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January 10, 2015 at 10:21 am
Wordpress 4
EE 3
The members feature is creating members pricing and over riding the standard pricing. The events are not members only. How do we remove the members pricing?
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Lorenzo Orlando Caum
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January 10, 2015 at 11:26 am
Hi Sarah,
Members pricing appears for logged-in members. Standard pricing will appear for public visitors.
Could you double-check the information above based on if you are logged-in or not?
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Lorenzo
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Sarah Hartman
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January 10, 2015 at 12:22 pm
EE creates the phantom pricing for some events but not for all. If I am not logged in as an admin, the phantom prices do not show up on our website.
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Lorenzo Orlando Caum
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January 11, 2015 at 7:57 pm
Hi, can you confirm that you are entering both a member price and a standard price when creating an event?
If you are logged in, then you will see the member pricing instead of the standard pricing.
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Lorenzo
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Sarah Hartman
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January 12, 2015 at 8:35 am
EE is creating the member pricing – we are not. For events where we have two prices, EE is automatically duplicating the prices as member prices. For example, 1-2 persons for an event is Price A, 3-5 people for an event is price B. EE then duplicates those prices as member prices. If I am logged in as admin, EE displays the member pricing on the callendar.
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Lorenzo Orlando Caum
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January 12, 2015 at 9:01 am
Hi Sarah, I may be misunderstanding but it sounds like you are only entering a value for standard pricing.
If this is the case, then Event Espresso copies over the pricing from standard over to member pricing so that member pricing is not set to 0 or free.
If you are wanting to set member pricing to 0, then be sure to enter 0 in the pricing option like so:
http://cl.ly/image/103P3S081v2R
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Lorenzo
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Sarah Hartman
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January 12, 2015 at 9:32 am
Thanks. This explains how the member pricing is getting created. Appreciate the help. Problem solved.
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